Frequently Asked Questions
DO YOU HAVE A RECOMMENDATION FOR ACCOMMODATION?
We don’t have any specific recommendations but there are many hotels in Bunbury or Mandurah that will offer a discount for wedding bookings. We recommend ‘Bunbury Bus Service’ or 'Peel Bus Charters' who will pick your guests up from central locations, take them to the venue and then return guests when your wedding concludes.
WE WOULD LIKE TO DISCUSS THE LOCATION OF OUR CEREMONY OR LAYOUT OF OUR RECEPTION...
After we receive your deposit, you will be sent an information pack that has all the finer details included. You can arrange a video call with your venue coordinator to finalise all these details as your wedding date approaches.
CAN WE BRING OUR OWN DECOR AND DO WE NEED TO SET THEM UP?
We love each wedding to have a unique style so we encourage your own decorations. We will set up centrepieces/table décor, place cards, seating charts and ceremony décor. These items must be at the venue by 10am on the day of event. Any flower arrangements must be arranged prior. Any additional décor set up must be arranged by you. We recommend assigning someone as a point of contact who can communicate your wishes with us and help us execute these little details on the day.
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WE WOULD LIKE TO VIEW THE VENUE, WHEN CAN WE DO THIS?
We open for viewings one day per week and into the evening, this day varies from week to week depending on availability of all parties. Please contact us to arrange a viewing.
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WE NEED TO STORE SOME ITEMS FOR THE DAY, DO YOU ALLOW THIS?
Yes, you can store personal belongings in the bridal suite which you have access to all day and night to freshen up. We also have a store room behind the bar to store bigger items or for BYO weddings to store their beverages. We allow you to bring in items the day before your wedding depending on venue availability.
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WHEN DOES OUR ACCOUNT NEED TO BE SETTLED BY?
Due to the heavily discounted price for the remainder of 2024, we require a 50% deposit to secure your date. The rest of your account is due 90 days before your wedding date.
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DO YOU ALLOW BOOKINGS THAT AREN’T WEDDINGS?
We do book other events that aren’t weddings on occasion, happy to discuss this.
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WE’RE CHOOSING TO CATER THE EVENT, HOW SHOULD WE GO ABOUT THIS?
When catering you can have access to the full commercial kitchen as of 2025 or alternatively, can use a food truck outside the venue. If using the kitchen, keep in mind it must be returned in the same condition. Beverages can be placed in the bar fridge and/or extra ice buckets morning of your event. We also have storage for extra beverage stock.
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WHAT IS YOUR CANCELLATION POLICY?
Full refunds are provided when cancellation notice is given over 6 months from date of event. Notice given between 6 and 1 month from date of event occur a 50% fee. Any cancellation made less than 1 month out from date of event will result in no refund.
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DO YOU HAVE WET WEATHER OPTIONS?
At this stage, we recommend hiring a marquee from our recommended hire business. If preferred, you can swap your ceremony to inside the barn and reception to marquee. We have other options in the works for Winter 2025 so please contact us if you are interested in having a wedding around this time.
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HAVE ANOTHER QUESTION?
Please enquire here or email us at info@harveyspringsestate.com